FAQ

Have a different question?  Email us at forg3dlayers@gmail.com

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Do you take custom orders?

Yes. We enjoy working on custom ideas. If you have a vision for a unique print, reach out and we will let you know what is possible.

What types of collectibles do you offer?

We create a wide range of designs, including animal minis, clickers, fidgets, dragons, Dummy 13 figures, cityscapes, artwork, and so much more! Our minis, artwork, and dragons are especially popular and come in many styles, sizes, and finishes.

How are your prints crafted?

Every item is 3D printed using high quality materials and carefully inspected for strength and detail. We use PLA, PETG, and specialty filaments like rainbow, dual-color, and metallic to give each piece its own personality. We use an enhanced version of PLA that adds additional strength and durability, compared to many others out there.

Can I customize a collectible?

Yes. We can often adjust colors, finishes, and sizes. For special requests, contact us and we will do our best to create something just for you.

How long does it take to make an order?

Production time depends on the size and detail of the item. Most small to medium prints are ready in 3 to 5 business days. Larger or custom pieces may take longer. In-stock items ship immediately.

Do you accept local pickups in Rochester, NY?

Yes. If you are nearby, we are happy to arrange a pickup. Please contact us to set up a time.

Do you ship orders?

Yes. We ship across the United States and pack each item carefully to make sure it arrives in excellent condition.

Do you offer international shipping?

We may be able to ship internationally by request. Contact us and we can discuss options.

What is your return policy?

If your item arrives damaged or is not what you expected, contact us within 7 days. We will work with you to provide a replacement or refund.

How do I care for 3D printed items?

Keep items out of extreme heat and direct sunlight. A light dusting with a soft cloth is all they need. Avoid using harsh cleaners.

Can I see your work in person?

Yes. We sell at craft fairs and community events in Rochester, NY. Follow us on social media to see where we will be next.

How can I stay updated on new designs?

Follow us on social media or sign up for our email updates. You will see our newest prints, event announcements, and special offers.